Custor service: "Master Yang, I’m sorry, but this is the platform’s regulation. We can’t disclose passenger information to you. If you can’t reach the passenger, reporting it to the police is the only solution."
Yang Chen: "I don’t want to waste words with you. Return the 400 yuan that was deducted from imdiately, or I’ll gather drivers to protest at the headquarters tomorrow! If you’re not afraid of causing negative impact to the platform, then don’t give back the money!"
After saying that, Yang Chen hung up the phone.
During lunch, those drivers who had money deducted were still complaining in the group.
Passengers vomiting in the car is rare, but when it happens, drivers have to spend several hundred to clean it, which ans a day of work is wasted, and they even lose gas money.
If you ask the passengers to pay, they definitely wouldn’t want to. Even asking for more than a di risks getting a bad review.
Therefore, such incidental fees should be covered by the platform.
The platform shouldn’t just sit back and take commissions without doing anything.
Soon, Yang Chen’s car was cleaned.
They charged 480 yuan, damn that’s expensive.
But, having soone work overti late at night, with the large pollution area, and it’s a luxury car like the Phaeton; this price isn’t unreasonable.
Yang Chen took a photo of the receipt and sent it to the group.
"Brothers, I’ve encountered this too. Not only did I pay out of my own pocket to wash the car, but the platform also deducted 400 yuan from . Tomorrow, I’m planning to go to the headquarters to demand an explanation, anyone want to join? I’ll be the lead, and you guys back up. If anything goes wrong, just bla it on , say I incited you. If we succeed, the credit belongs to everyone, we are all heroes. We must force the platform to change the rules; from now on, any cleaning fees due to passengers vomiting must be covered by the platform!"
The originally quiet driver group instantly beca lively.
Driver Zhang Chunlai: "Xiaoyang, aweso! It’ll have to be soone young like you without family concerns to do it! I’ll go with you!"
Driver Chen Xing: "I’m in too! I said it at noon, if it doesn’t work out, we’ll go on strike! Regardless of whether this thing succeeds or not, we must let the platform know we’re not just so soft targets for them to ss around with. In the future, when faced with similar issues, the platform must solve it for us, we can’t be left to bear the cleaning cost alone and still get fined!"
Driver Zhang Hu: "Even though I haven’t encountered this situation, it concerns the welfare of the entire driver community, I will definitely participate."
Driver Zheng Daqian: "Don’t you say, with Xiaoyang leading, there’s a real chance of success. He’s a winner of the Good Samaritan and Good Citizen Award, the platform even wants to promote him as a star driver. The demands he raises, the platform is likely to accept! If this ti Xiaoyang can successfully lead everyone to force the platform to change its rules, we’ll let him be our leader."
Driver Liu Hu: "I agree! We really need to elect soone capable and influential to lead everyone. If we fight individually, we’re like scattered sand, only subject to the platform’s exploitation. Only when we unite and beco a tight-knit group will the platform dare not bully us!"
...
What’s called a rallying call?
This is the best explanation.
Driver Yang Chen: "Alright! See you at Bibi headquarters at eight tomorrow morning!"
Since the decision is made, preparations must be thorough.
If relying solely on these drivers, it’s unlikely they can compel the platform to change its rules.
So, help from so outsiders is needed.
Yang Chen sent a detailed ssage on WeChat to Zhang Xiaoli, the host of "Xiaoli Cos to Help," inviting her to co to the scene to film a program tomorrow morning.
This is a news event with lots of intrigue and hype, Zhang Xiaoli imdiately agreed, promising to arrive at Bibi headquarters before eight tomorrow.
Subsequently, Yang Chen sent a ssage to Chen Qingxia, inviting her to bring colleagues to the scene tomorrow to keep an eye out in case a conflict arises, the police can step in tily to prevent it.
Finally, Yang Chen ssaged Qiu Yuhong, asking him to bring people from Shield Security Group to "lie in wait" at Bibi headquarters entrance before eight in the morning.
If the platform dares to use force tomorrow, whoever strikes first will lie down!
Lastly, Yang Chen sent a ssage to Zhang Xiang, asking him to bring lawyers to the scene tomorrow.
With everything arranged, just waiting for tomorrow morning to arrive...
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