Divine Convenience Store Chapter 45 Customer Service Hotline

In one obscure region within the Celestial Realm floating above the Realm of Nine Heavens, the heart of the Divine Pantheon bustled with activity.

Streams of divine energy flowed through its halls as figures could be seen carrying reports, requests, and updates coming from sowhere.

Within one of the grand chambers, a peculiar setup had been recently established. A gleaming array of golden communication artifacts. Each one radiating a soft, harmonious glow.

Standing before this curious setup was none other than Zhenren Lihua, the custodian of comrce and harmony.

Her serene expression was occasionally broken by a small smile as she sifted through the latest report on the Divine Convenience Store that they recently opened.

"Interesting. A Golden Patron erged before soone pointed out the vague pricing of our products. And he says he has no experience in this field."

Shortly after, a soft, lodious ringing echoed through the chamber, signaling an incoming call.

Lihua's lips curled into a faint smile as she turned to the functionary seated in front of the artifacts, signaling her to pick up the incoming call.

This particular functionary was known as Yangyang. She's a low-ranking servant of the Divine Pantheon who had just been assigned to beco a hotline assistant. Her features were sharp and ethereal, her movents precise and efficient, but she possessed none of the radiant grandeur of the divine beings she served. Her work was in the subtle details. She was also a bit of a pushover.

She glanced up and nodded respectfully at Zhenren Lihua before reaching for the golden communication artifact. She adjusted her spectacles as though she was preparing her psyche before swallowing nervously, taking a mont to calm down as she accepted the incoming call.

"Greetings, esteed custor. This is the Divine Convenience Store Custor Support Hotline. How may I assist you today?"

With a steady tone, she greeted the custor behind the call with a subtle tremor of anticipation. She wasn't used to talking with people, or even divine beings for that matter. Before she was assigned here, she usually dealt with information. Raw data. Figures. That's her expertise.

And now, she has to act like so kind of a call operator for the store.

.

There was a brief pause, followed by a composed but slightly annoyed voice.

"Yes. I have a complaint regarding your recent price adjustnts. My na is Yu Qingyan, a Golden Patron of your establishnt. I demand to know why the items I purchased yesterday are now significantly cheaper. Please confirm that the correct prices of these items have been applied to the recent purchases."

Yangyang blinked, her mind racing to find a suitable response.

She had expected queries about malfunctions or missing items, not a direct challenge to the store's pricing policy. This mortal was… remarkably bold.

Before answering, she glanced at Zhenren Lihua again as though seeking confirmation. And the response she received was a subtle nod.

This kind of complaint was what they were expecting.

Sighing internally, Yangyang put on a professional smile as she forced her voice to remain enthusiastic. At the sa ti, she pulled up the recent transaction made under the na of the custor and she couldn't help but gawk at the numbers. 980 high-grade spirit stones. For a low-ranking servant like her, that was equivalent to several years of her salary from the Divine Pantheon.

"Esteed Golden Patron, I understand your concerns and I sincerely apologize for any confusion or inconvenience caused. The recent price adjustnts have been implented to reflect the current economic conditions and the fair trade values within the Realm of Nine Heavens. We believe this ensures a transparent and consistent shopping experience for all our custors."

"Huh? What about the custors that purchased them before? Shouldn't you provide them with the sa price? Does your policy only benefit newly visiting custors?"

Yu Qingyan's sharp voice shot through.

Yangyang winced at it. The complainant's tone was as icy as the peaks in the highest mountain within the Celestial Realm. Looking back at the list of Yu Qingyan's purchases, Yangyang could understand why she was complaining right now.

"I understand that Miss Yu is displeased, is it?"

"Indeed. That's correct. You're also correct. It's my na. Who am I speaking to by the way?"

Yangyang adjusted her glasses, her brow furrowing slightly as her mind struggled to find a suitable answer. "M-My apologies, Miss Yu. Please understand that I'm rely a… a functionary, tasked with assisting valued custors like yourself. I was assigned to provide clarification and to address any concerns you may have. My na is unimportant."

She then took a sip of her lukewarm tea as her fingers began inquiring through the recent data.

"We, at the Divine Convenience Store, value our custors' experiences. After a concern was raised yesterday, the System that's assisting the store has calibrated the prices to create a balance for all of our custors regardless of their ti of purchase and wealth."

"I see… and this explanation is it? What a waste of ti. So basically, I'm still stuck with the expensive products I bought earlier and you won't be of any help to ?"

Yangyan hesitated as her face paled slightly. She could feel the pressure of the custor's intense scrutiny. It's too much for her. This was never part of her job! But Zhenren Lihua was observing. And the problem was… the custor had a point.

Does she have permission to decide about the custor's compensation? She has no idea.

"I-If I may, dear esteed custor. The loyalty card you've received will ensure that future purchases are made with more benefits than others, including having priority on limited products. Should we also provide a refund for your earlier purchase for the products that had their price decreased?"

As Yangyang blurted that out, she could feel herself sweating slightly. It was too much. She could feel Zhenren Lihua's gaze behind her and then the pressure coming from the complainant.

She should've rejected the reassignnt but she thought this was a promotion as she was going to work closely with a divine being. Alas, she was wrong.

There was silence for a mont on the other end, and Yangyang did her best to hold her breath.

"A refund?" Yu Qingyan said with a calculating tone.

'Oh no… she's scheming sothing, isn't she?' Yangyang inwardly thought as she tried to steel herself for what was to co next.

—

Back at the Divine Convenience Store, Yu Qingyan stepped away from the poster as the glow of her communication artifact dimd, her expression a mixture of satisfaction and reluctant admiration.

"Whoever ca up with this hotline… they're either a genius or a madman." She muttered, recalling the stuttering voice from the other end.

Lin Mo, overhearing her, couldn't help but smirk. "I'll take that as a complint, Miss Yu. What do you think? Did they address your concerns to your satisfaction?"

Yu Qingyan shot him a look before grinning. "You heard it, Shopkeeper. I'm going to get a refund. At least half of what I spent yesterday. But don't think this absolves you, Shopkeeper. You owe one."

Lin Mo chuckled, bowing slightly. "I wouldn't expect anything less from our esteed Golden Patron. And on behalf of our store, I will personally apologize to you. Shall we set a date?"

"Huh? Date? Wait… What are you talking about, Shopkeeper?"

"I an, a eting to personally apologize to you. The vague pricing might have been out of my hands but I knew it was taking advantage of those pretty well-off like you."

"Not that. I an… date?! Don't tell you're entertaining my grandmother's suggestion?!"

Yu Qingyan froze mid-sentence, her cheeks turning a faint shade of pink as realization dawned on her. She quickly composed herself, clearing her throat and crossing her arms in a show of defiance.

"Shopkeeper, let make one thing clear. I have no intention of indulging in such ridiculous suggestions. My only interest here is in your store's products and ensuring fair treatnt as a Golden Patron."

Lin Mo broke a non-professional smile, raising his hands in surrender. "Of course, Miss Yu. I believe you."

Or so he said, but sohow, he couldn't but find the reaction of this Emissary of the Verdant Sky Pavilion adorable.