Cai Rongjuan went to see the big boss, Gu Houyi. As a core business talent personally promoted by Gu Houyi, she always maintained a good relationship with the dean.
Cai Rongjuan felt very aggrieved. She firmly believed that there was no problem with Tong ili’s surgery. The chaos today was partly due to Tong ili, but the dical affairs office was also not blaless.
Cai Rongjuan acted decisively, writing a resignation letter and handing it directly to Gu Houyi.
Gu Houyi was a bit surprised as he looked at the resignation letter she handed over: "Xiaocai, what is this about?"
"Dean Gu, the current dical environnt at Changxing is no longer suitable for . This is my resignation letter. I hope you can approve it."
"Are you dissatisfied with the treatnt or with ?"
"Dean Gu, please don’t misunderstand. You have been very kind to . I am soone you trained yourself. As you know, I love this job and have no high demands on treatnt. I’m just feeling a bit disheartened."
Gu Houyi had already heard about her issue and guessed it was related to the dical dispute, so he smiled and said, "Tell about your grievances, and I’ll stand up for you."
Cai Rongjuan briefly described today’s events and beca increasingly agitated as she spoke: "I don’t understand how the dical affairs office operates. When faced with a dical dispute, their first thought isn’t to protect our hospital staff but to push us out to directly face the patients, without any regard for our feelings."
Her eyes turned red. The scene of Tong ili confronting her still made her feel anxious. Tong ili, that kind of shrew, could do anything. Misfortunes never co singly, and now it’s her turn after Tan Guoliang’s issue was just resolved. In Wang Dalei’s case, Tan Guoliang eventually had to cough up six thousand yuan, which, although not a large amount, still left the couple feeling aggrieved.
Today, Cai Rongjuan vented her grievances all at once. As a well-known doctor in the beauty industry of Dongzhou, she wasn’t worried about her future. Cai Rongjuan believed that if she actually resigned, Changxing Hospital would be the one to panic because, currently, no one else could uphold the reputation of the costic departnt.
Gu Houyi patiently listened to her and said with a smile: "Xiaocai, you’ve been with Changxing for a long ti. As the director of the costic departnt, you can’t just resign whenever you want. How would the people below you perceive that? I refuse to believe you have such little psychological resilience?"
"Dean Gu, I can handle being misunderstood by patients, but I can’t stand being stabbed in the back by my own people! Today, I was entertaining a very important guest, Enheng Pharmaceutical’s Chairman Liang Wenjing, when the kid from the dical affairs office barged in without even knocking. In front of Chairman Liang, he yelled at to imdiately go to the dical affairs office to handle a surgical incident. How did Zhou Wenbin teach his subordinates? Even if there was a problem with my surgery, which there wasn’t, you shouldn’t do this in front of an important client, right? Isn’t this a stab in the back?"
Hearing about this incident, Gu Houyi felt a bit displeased too. Enheng is the largest pharmaceutical company in Dongzhou, a listed company, and a partner with Changxing. Chairman Liang Wenjing visiting Changxing Hospital was treated as a VIP. What the dical affairs office did was practically airing their dirty laundry.
"Xiaocai, why don’t you go back and have a good rest? I’ll definitely give you a fair solution regarding this matter. As for the resignation letter, I won’t approve it. You’re a key talent nurtured by Changxing Hospital, a leader in your field. I’m still counting on you to revitalize the hospital."
His words had a double aning. They not only conveyed his regard for Cai Rongjuan but also subtly reminded her that since he had invested in her developnt, it wouldn’t be easy for her to just leave.
In fact, Cai Rongjuan wasn’t really planning to leave. She was using this thod to remind Gu Houyi that as long as he stood by her side, this troubleso matter should be easy to resolve.
Gu Houyi rarely got involved in dical disputes, but this ti was different. The nature of the beauty center was very special; it was operated under a partnership model. The contractor, Zeng Hongwen, was the niece of his wife. Although Gu Houyi didn’t profit from it, the reason Zeng Hongwen managed to get the departnt under contract was due to so preferential treatnt from him.
Not many people at Changxing Hospital knew this secret. Generally, Gu Houyi and Zeng Hongwen had little interaction to avoid suspicion.
Being old-fashioned, Gu Houyi was conscientious and treated the hospital as his ho, but he also valued relationships. His greatest wish before retirent was to initiate the second-phase expansion project for Changxing. He had served as dean for ten years, feeling he had done right by Changxing and his conscience.
The dical system is a place where dirt easily accumulates. Throughout his nearly thirty-year career as a leader, Gu Houyi had seen many colleagues failing to preserve their integrity, so as retirent approached, he beca increasingly cautious.
This was the first ti Gu Houyi proactively called Zeng Hongwen. Seeing his number, she imdiately answered: "Uncle!"
Hearing this title made Gu Houyi frown. If it hadn’t been for his wife’s tearful pleading, he wouldn’t have let relatives get involved with Changxing. Her eldest sister died early, leaving behind this daughter, and on her deathbed, she entrusted her to his wife’s care.
His wife indeed fulfilled the responsibilities of an aunt, supporting her education, helping her find a job, even taking care of her postpartum confinent and helping to shuttle children — more attentive than even to their own daughter.
But this niece was sowhat troubleso. She quit her job after only a few years, started her own business, and surprisingly made sothing of herself. Gu Houyi hadn’t expected Zeng Hongwen, who initially knew nothing about dicine, to enter the beauty industry and set her sights on managing the costic departnt of Changxing Hospital.
Outsourcing departnts wasn’t unique to Changxing. Outsourcing certain low-profit departnts attracted investnt and eased the hospital’s burden, leading to a win-win partnership.
Initially, Gu Houyi was very worried that Zeng Hongwen wouldn’t succeed, but he soon discovered that she excelled at managent, making the dical beauty center thrive. Their advertisents were even on bus route 2, and business prosperity inevitably brought about other concerns, like high charges and exaggerated efficacy.
Through his wife, Gu Houyi reminded her many tis to operate legally and not tarnish Changxing’s reputation. Fortunately, over the years, the beauty center had not encountered any major disputes.
When Zeng Hongwen received the call from her uncle, she realized he was upset and imdiately said, "Uncle, I was just thinking of visiting you tonight."
"I have a social event tonight." Since she had taken over the costic departnt, Gu Houyi had deliberately distanced himself from her, and even warned his wife about it.
"Is my aunt ho? I’ll go chat with her; I miss her."
Gu Houyi didn’t like her playing the family card. This niece of his was smart, but she still couldn’t escape the businessman’s profit-driven nature.
"Cai Rongjuan just ca to see ."
"Oh? What did she want with you?"
"She said she wants to resign."
Zeng Hongwen imdiately understood what was happening and laughed, "Isn’t she sothing, already an adult and yet has no resilience at all. Is it because of the Tong ili dispute? It’s just a minor squabble, I’ve already looked into it. It has nothing to do with us; it’s all because that patient is making an unreasonable fuss."
"How do you plan to handle it?"
"We’ll have the necessary assessnts, take it to court if needed. After all, it’s not our fault, we’re not afraid!"
Hearing this made Gu Houyi even more displeased: "It’s not just the costic departnt she’s making trouble for, but our whole Changxing Hospital."
"Uncle by marriage, I understand, so I’ll communicate with them as soon as possible to try to calm things down. I’ll speak with Director Cai, and regardless of the outco this ti, I won’t let her spend a penny."
Gu Houyi wasn’t interested in hearing her continue: "Handle it quickly. Don’t let it have too big of an impact." After saying this, he hung up the phone.
He closed his eyes and pinched his brow forcefully. It was best to turn big issues into small ones and small ones into nothing. He didn’t want the costic departnt to beco the center of attention. His many years of managent experience had taught him that once sothing is exposed to the public eye, even the smallest flaws can get magnified significantly.
After pondering for a while, Gu Houyi told Liu Dengke, the office director, to bring Zhou Wenbin over.
The higher the leader, the more they like face-to-face communication.
After receiving the call, Zhou Wenbin didn’t dare delay for a mont and quickly ca over. Over the phone, he first inquired about the big boss’s current mood, to which Liu Dengke replied that he didn’t know. The office director’s job was to carry out the leader’s orders, not to divulge the leader’s state of mind to others. Besides, even though he and Zhou Wenbin ca from the sa place, they weren’t really friends.
Zhou Wenbin felt very grateful to Gu Houyi. If it weren’t for Gu Houyi considering their hotown connection, he would have had no hope of becoming the director of the dical office. Gu Houyi was upright, helping him with such a big matter without asking for a single penny.
Gu Houyi was wearing his reading glasses and looking at the newspaper of the day. When he heard Zhou Wenbin enter, his eyes looked at him over the top fra of his glasses, seemingly giving him a glare.
Zhou Wenbin was all smiles: "Dean Gu, you were looking for ?"
Gu Houyi nodded and put down the newspaper: "Sit down and talk."
Zhou Wenbin didn’t sit. He chose to stand across from Gu Houyi because of the difference in status, especially in front of the big boss; he couldn’t afford to be discourteous.
"What’s going on? I heard soone wants to jump off the building at your dical office?"
Zhou Wenbin chuckled awkwardly: "Not really jump. There’s a patient from the costic departnt causing trouble; she just wants to attract attention this way."
"If she actually jumped, our hospital would be trending."
Zhou Wenbin detected the hint of bla in the dean’s voice: "Dean Gu, please rest assured. We are handling this matter and ensure it won’t escalate."
"You’ve been heading the dical office for a while now. You should be familiar with how things work there, right?"
Zhou Wenbin beca more certain that he was dissatisfied with him: "Dean Gu, I still have many shortcomings in my work. I promise to continue improving in the future."
"Just now, Cai Rongjuan ca to with her resignation letter."
"Quitting over such a small matter? She’s way too fragile, isn’t she?" In fact, Zhou Wenbin wanted to say she was being pretentious, but he didn’t dare say so in front of Gu Houyi.
"It’s not because of the patient; it’s because you guys disheartened her with your handling of the matter. I’m telling you, the dical office is supposed to be a bridge for communication between doctors and patients. When necessary, you’ve got to get in the middle and protect our hospital staff, instead of pushing them to the forefront!"
Zhou Wenbin guessed it was Cai Rongjuan who had complained about them. He was really fed up with this woman, but couldn’t show it in front of Gu Houyi. All he could do was nod continuously: "Dean Gu, I understand. We will certainly pay attention to our working thods in the future."
Gu Houyi didn’t say anything too harsh either. As the dean, he was well aware of how challenging the work at the dical office was. Under his supervision, this dispute should soon be suppressed.
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