My Medical Skills Give Me Experience Points Chapter 1055 - 416: Three Excellent Strategies—This Leg Is B

"Sister Xue, could you offer so imperfect suggestions for the developnt strategy of the Cardiothoracic Surgery Departnt?" The main purpose of Zhou Can making this call was to discuss this matter.

He had intended to discuss it this morning, but he was eager to get back to work in the Ergency Departnt.

Moreover, Xue Yan’s emotions were unstable at the ti, so he didn’t ntion it.

"Look at how you’re asking this. Are you still treating as your sister? When Director Hu was on his deathbed, he entrusted the Cardiothoracic Surgery Departnt to the two of us. If this were a company, you’d be one of the major shareholders!"

She emphasized Zhou Can’s status in Cardiothoracic Surgery.

No one can replace Zhou Can’s special position.

"In history, when Emperor Zhu Yuanzhang asked his ministers about strategies for conquering the world, I’ll borrow Zhu Sheng’s three strategies and offer them to Sister Yan." Zhou Can said in a half-joking tone.

"I know the three strategies Zhu Sheng gave to the Emperor: ’build high walls, accumulate provisions, and delay claiming the throne.’ But you can’t just speak in riddles; you need to explain your three strategies clearly. Otherwise, I might misunderstand and cause a blunder."

She could chat with a hint of playfulness, which showed she had truly overco the endless despair from last night.

This was a very good sign.

While feeling happy for her, Zhou Can thought to himself, "The task that Director Hu entrusted to hasn’t been ssed up. When I go to pay respects before Qingming next year, I can pour wine with ease."

A gentleman’s promise weighs lightly on the world.

Zhou Can values promises above all and always keeps things he promised others in mind.

"Building high walls ans solidifying all current diagnostic and treatnt services in Cardiothoracic Surgery, focusing equally on technology and safety. As the saying goes, ’a cal, even if thin, is bigger than a horse.’ No matter how much Tuya Hospital’s Cardiothoracic Surgery has declined, it was once the top departnt in the province. As long as we preserve the current achievents, no matter how aggressively other hospitals move, Tuya’s Cardiothoracic Surgery will stand firm for three to five years."

The technology refers to dical technology, which requires simultaneous improvent of both software and hardware, keeping up with the tis.

Although Tuya Cardiothoracic Surgery Departnt doesn’t have top-tier surgeons, it has plenty of mainstays.

As long as they are not greedy and rash, they can easily handle cardiothoracic diseases of usual difficulty.

Safety doesn’t need much explanation, as surgery safety, diagnosis safety, treatnt safety, and ward care safety all need to be strictly enforced and fully implented.

"Interesting, you’re asking to firmly grasp dical technology and safety, building two invisible high walls to stabilize the current business, right?"

"Sister Yan is so smart! That’s exactly what I an."

Zhou Can enjoys communicating with smart people.

"What about accumulating provisions?"

Xue Yan found his taphor particularly novel.

"Enhancing the level of service, including both service quality and attitude. Perhaps using the phrase ’custors are like gods’ to describe patients and their families is sowhat inappropriate, but I believe every patient and their family wish to be treated kindly during their visit. They hope to et caring and responsible healthcare staff. Service quality is closely related to building high walls. Improving the dical skill levels of doctors, enhancing the professional care levels of nurses ensures service quality, while a warm and responsible service attitude naturally satisfies patients and their families."

"Once patients and their families are satisfied, would you still worry about a lack of patients coming for treatnt?"

Zhou Can asked with a smile.

Reputation is intangible yet represents the character of a departnt and even an entire hospital.

With a good reputation, patients and their families will spread the word, and then there will be a continuous stream of those seeking treatnt.

In the Ergency Departnt where Zhou Can works, just after leading the surgical team for less than two months, they’ve started to have so ’returning custors.’

Many of them were referred because they experienced positive treatnt results there, and thus recomnded their family, friends, and acquaintances when they had needs.

For example, when Zhou Can was working in the Pediatric Departnt, even though he was just a Resident Doctor and lesser in rank and credentials compared to attending physicians and directors, so patients specifically sought him for treatnt.

The only crisis was when he reset the shoulder joint of a boy.

He did not notice that the child’s glenoid had a bone fracture, nearly getting sued by the family. Fortunately, through proactive hospital diation and presenting strong evidence, they explained the situation to the family, proving that the bone fracture of the child’s glenoid occurred before Zhou Can did the orthopedic relocation, and it was not his doing.

Ultimately, this issue was resolved.

The experience taught Zhou Can a very profound lesson.

"So accumulating provisions is about this reasoning! I’ve learned! Now, let’s talk about delaying claiming the throne!"

Xue Yan’s eyes were exceptionally bright, her face radiating with light.

Seemingly simple three suggestions, yet akin to a light in the darkness, guiding her forward.

"Delaying claiming the throne ans not rushing to compete with other hospitals for the title of number one. This society has long embraced diversity and can accommodate many living together. Even if we cannot beco the strongest Cardiothoracic Surgery Departnt temporarily, we can still survive well. In three to five years, when you and the departnt’s other doctors make further progress and achieve significant improvent, I believe you’ll have the strength that rivals any other."

Zhou Can’s suggestion was highly foresighted.

He emphasized not focusing too much on imdiate gains and losses but rather looking further ahead, first stabilizing the morale and situation of the departnt, striving to enhance service and dical qualities, enabling Cardiothoracic Surgery’s strength to improve step by step.