My Medical Skills Give Me Experience Points Chapter 684: 282: You Think Too Highly of Me, Choosing a Gro

Chapter 684: Chapter 282: You Think Too Highly of , Choosing a Group Leader_3

After admonishing everyone a few sentences, Zhang Bihua shifted the topic abruptly.

“There is another issue of extrely bad influence. Dr. Du had a conflict with a patient’s family mber during consultation and even engaged in a public shouting match with them—such behavior must be eradicated. We must be concerned about the legitimate demands of patients and their families, we should be empathetic. It’s unacceptable to act high and mighty, ignoring the life and death of patients and their families. Giving them the brush-off is even worse.”

Zhang Bihua publicly nad and criticized Du Leng, particularly because this incident was so negatively influential.

To put it unpleasantly, it was simply a disgrace to Tuya Hospital.

“But what the family mber said was so offensive, don’t we doctors even have the right to retort?” Du Leng retorted, infuriated.

“So family mbers have bad tempers and insult dical staff, which indeed makes the doctors or nurses involved feel aggrieved. But if the family mbers lack manners, should we, as doctors and nurses, also stoop to that level? Moreover, in this incident, Dr. Du was honestly sowhat at fault. After you took over the consultation and found that the disease was beyond your diagnostic capabilities, you could have tactfully suggested other ways for them to seek another doctor’s diagnosis! Or you could have directly asked another specialist for help.”

“But instead, you prescribed one test after another for the patient, continuing to elaborate on your dical knowledge to the patient and their families yet never providing a clear cause of the disease or treatnt thod. Put yourself in their shoes—if it were you, would you be happy?”

Zhang Bihua posed this soul-searching question to Du Leng.

“I… I just wanted the patient and their family to better understand their condition,” Du Leng argued, his face red.

“There’s nothing wrong with providing patients and their families with so dical science education. But the long-winded and irrelevant lectures you gave, in my opinion, were completely unnecessary. The educational level of patients and their families varies, and since they are not in the dical profession, they might not understand much of the dical information.”

Zhang Bihua was quite polite and put it very tactfully.

“Dr. Du, your profound dical knowledge should be applied to diagnosing causes of disease and treating illnesses, not for educating patients and their families. They co to the hospital for treatnt, not for your lectures.”

Director Zhang made his point clear, and if Du Leng still insisted on his own opinion, there was nothing more to be said.

The hardest thing for adults is change.

No one should expect to change soone else’s habits and thoughts, even if you an well. Instead of being grateful, they may even beco your enemies.

“Besides the aforentioned mistakes, through observation, I’ve found other areas in our work that need improvent. For example, when I had to leave suddenly due to an ergency, the consultation work at my station also ca to a standstill. This significantly affects the patients’ consultation experience. I suggest forming a team that can handle all kinds of ergencies at any ti. In cases of urgent resuscitation and such, this team could imdiately take action. This way, the normal consultation sessions of specialist clinics would not be interfered with.”

After Zhang Bihua put forward this suggestion, it imdiately received responses and support from other specialists.

“To form an ergency response team, we must demand mbers with strong capabilities in critical care and adaptability. Such individuals are hard to find. Even among us chief physicians present, only a few possess such skills.”

Director Jiang made his point.

“Actually, all it takes is to find a capable leader, leading two to three outstanding nurses and doctors, to handle the vast majority of ergencies,” Director Zhang replied calmly, as if he had already considered this.

“Such a capable leader is hard to find! Forgive my bluntness, but apart from you, I can’t think of anyone else qualified for this responsibility. We are all proficient in a particular dical area, but ergency patients could have any kind of disease. For instance, if I co across a case of severe postpartum hemorrhage, which I’m not skilled in, and you ask to lead the rescue, chances are high that we would lose the patient.”

Director Jiang’s comnt caused a burst of laughter in the room.

The tension in the atmosphere eased considerably.

“Cough cough… Director Jiang’s point is quite valid. However, the team leader I am recomnding has extensive ergency experience in multiple dical fields. I believe he will be up to the task.”

Director Zhang was teasing a bit with his comnt.