Chapter 1663: Chapter 1207: An Important Lesson (Part 2)
Because the patient is currently hospitalized at Sanbo Hospital, the incident occurred at the City People’s Hospital, and finally, Sanbo Hospital successfully resolved the issue, this case involves both hospitals. After negotiations, both hospitals decided to conduct a joint case discussion through a video conference.
The eting started with an analysis and discussion of the case from a dical technology perspective, followed by an analysis and discussion of the shortcomings in the treatnt process. Finally, specific thods for future rectification were proposed. After the dical staff concluded their discussion, it was ti for Professor Qi, the patient’s son, to speak.
Professor Qi stood on the podium, surveyed the audience, and then said to everyone, “First, I ca here today to listen in and voluntarily proposed to speak, not to pursue accountability.”
He turned to Doctor Jiao, who was seated in the front row, and said, “Secondly, I want to thank Doctor Jiao. Although there were shortcomings in his treatnt process, I believe that was not his original intention. His intention must have been to do his utmost to cure my father. However, after the unexpected incident occurred, he lacked the experience to handle it, leading to chaos in subsequent handling. But today, he stands here to admit his mistakes and recognize his shortcomings, I believe the hospital should give him a chance.”
He said thoughtfully, “I stand here now as a family mber, and perhaps this is the first ti you have faced a family mber speaking at a hospital-wide case discussion. My father is currently being treated at Sanbo Hospital and is now out of life-threatening danger. I must thank both you and Sanbo Hospital for your efforts.”
His tone was calm, without a hint of agitation, nor did he express any dissatisfaction: “I’m not here to pursue accountability today. I can say that I will not use legal ans to pursue accountability, nor will I resort to dical disputes to solve the problem. Because I agree with your view that dicine is a special profession. No one can guarantee a cure or the absence of accidents; any patient has a probability of encountering accidents. However, once an accident occurs, we should approach it with honesty and responsibility.”
“Indeed, you certainly have responsibility in this matter. As I ntioned earlier, when I say this, it’s not to pursue accountability but to remind everyone. Firstly, when an accident occurred, we were not inford and were completely unaware. Secondly, when the chief surgeon encountered difficulties and the surgery was out of control, no rescue procedures were initiated. The chief surgeon’s actions could have led to the patient’s death, fortunately, the hospital managent intervened to prevent this tragedy.”
“I hope everyone learns from this. There are so many dical disputes nowadays, and the dical environnt is not good. What is the root cause of this? Opinions are very divided. From the perspective of doctors, many patients are unreasonable and incomprehensible, causing trouble on a whim. From the patient’s perspective, doctors over-treat, are solely focused on making money, with no trustworthiness and poor professional skills. Are both sides wrong? Neither is wrong. Are both sides right? Both are not right. I believe most doctors are good, but you cannot deny that a small number of bad apples make patients like this. Similarly, I believe most patients and their families are good, but a few family mbers indeed act irrationally and extort money without boundaries.”
“For this reason, patients and doctors are in a state of division, each ensconced in an emotional confrontation, and this is not a good phenonon. We need to change this state.”
This professor’s poignant and vivid speech touched many people. Yang Ping was sitting in the eting room, observing the case discussion site at the People’s Hospital via video.
So doctors can indeed be called bad apples; it is these bad apples that have tarnished the entire dical profession’s reputation.
“Now there is a very strange phenonon. Doctors feel that doctors are the vulnerable groups, patients feel that patients are the vulnerable groups. Who exactly is the vulnerable group? I can’t figure it out now.”
“Let’s all work together. Every doctor should improve their professional skills and take work seriously and responsibly. Every patient and family mber should be tolerant of so non-principled errors by doctors. I believe the doctor-patient relationship will get better and better.”
“I heard from Dean Chen that Doctor Jiao is to be disciplined, his surgery privileges are canceled for a year, and his annual bonus is withdrawn. I told Dean Chen that canceling his surgery privileges for a year and making him relearn is right, but withdrawing his annual bonus is not right. He made a mistake but should be given a chance to make ands because I believe his original intention was good. The guidewire did not break because he did so intentionally; it was an accident. It’s just that his attitude and thod in dealing with the accident were inappropriate. I don’t know what the reason was, but I think, to avoid such things, in addition to professional training for doctors, we also need to guard against such things with managent systems, so this incident doesn’t repeat with another doctor next ti.”
“These are my heartfelt words, and I hope everyone present seriously considers them.”
The audience was very quiet, with no applause because everyone thought what he said was right. So words struck the soul, making one ponder deeply.
After the patient’s family finished speaking, Doctor Jiao also went on stage for a self-examination. Before he did so, Dean Chen said, “Doctors sotis inevitably make mistakes, but we must face mistakes with the correct attitude. I always tell everyone to respect life; this is a living being. Doctor Jiao’s courage to face his mistakes and stand here shows he has progressed, which will have a profound impact on his future dical career.”
Doctor Jiao was very moved. The patient’s family did not hold him accountable, and they even spoke on his behalf, hoping the hospital administration would be lenient with his punishnt.
His self-examination was also very profound, analyzing his mindset at the ti. Back then, he was young and impetuous, thinking he could handle it. If he had called for support from the director or other colleagues, he would have felt embarrassed. Towards the end of the surgery, he was ntally chaotic and anxious. The more this happened, the more stubbornly he stuck to his path. Looking back now, he realized how foolish he was. In the face of life, pride is insignificant, and he will rember this in the future.”
“This case discussion is very special. In the future, we should also discuss cases where errors occur like this. It’s not right to just punish doctors. Education and punishnt should be combined, punishing past mistakes to prevent future ones. Our goal is to learn lessons and prevent similar incidents from happening again.” Dean Xia said beside him.
The patient’s family was actually quite magnanimous. What they said was all reasonable, especially from the patient’s family’s perspective on the doctor-patient relationship. In fact, trust in the doctor-patient relationship is mutual, and distrust is also mutual. Establishing a harmonious doctor-patient relationship is about everyone doing their part well.
Finally, the patient also took the stage to speak at Sanbo Hospital. He said he thanked all the dical staff. He understood the unexpected events in dical practices and stated that doctors were not gods; even gods would make mistakes. He believed no doctor would harm a patient, and Doctor Jiao was surely giving his all in treating him. It was the unfortunate unforeseen event that revealed his inexperience. He should indeed be punished but more so educated. If every doctor acts timidly and cautiously, they can never grow to beco excellent doctors.”
“Many thanks to this father and son. They provided a lesson to all dical staff.”
Finally, the patient also took the stage to speak at Sanbo Hospital. He said he thanked all the dical staff. He understood the unexpected events in dical practices and stated that doctors were not gods; even gods would make mistakes. He believed no doctor would harm a patient, and Doctor Jiao was surely giving his all in treating him. It was the unfortunate unforeseen event that revealed his inexperience. He should indeed be punished but more so educated. If every doctor acts timidly and cautiously, they can never grow to beco excellent doctors.”
“Many thanks to this father and son. They provided a lesson to all dical staff.”
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