Who would study psychology unless they had some issues?! Chapter 494: 485: The Illusion of Control Leading to Willful

Chapter 494: Chapter 485: The Illusion of Control Leading to Willful Deception

Since this is a promotional lecture at a university, Nan Zhubin chose a case where a university teacher was scamd.

This living environnt is closer to the students’ daily life, and at the sa ti, it’s more intimidating than “students being scamd” to so extent.

Of course, to avoid being too specific and causing secondary harm to the victim, Nan Zhubin selected a case that did not occur at the current school.

After the conversation transcript appeared on the PPT, Nan Zhubin made a gesture with both hands raised to stop: “Students, the upcoming material involves quite a bit of privacy, so please don’t take any pictures, okay?”

This sentence is a warning, but it’s also setting a trap.

Upon hearing about privacy matters and being unable to take pictures, even students who were “busy in the middle of sothing” couldn’t resist looking up at the podium.

[Scamr A: “Hello, this is the Taobao Custor Service Center, Custor Service No. 642. Am I speaking with Mr. W?”

W: “Yes, that’s . What’s up?”

Scamr A: “Okay, we’re here to remind you that, according to our back-end display, your annual black diamond mbership will officially take effect in an hour. We’re contacting you to remind you to participate in the event. There’s an internal product trial at 8 p.m. tonight if you need it…”

W: “Wait, I didn’t subscribe to your mbership. Is there sothing wrong?”

Scamr A: “…”

W: “Is there sothing wrong?”

Scamr A: “Hold on… Are you Mr. W-soone? Could you please provide your phone number for our privacy protection?”

W: “152XXXXXXXX.”

Scamr A: “Okay, hold on… Sorry, there may truly be an issue. The one who opened the mbership is another Mr. W with the sa last digits… We’re very sorry for the inconvenience our mistake has caused you.”

W: “No worries, just cancel this mbership for , I don’t need it.”

Scamr A: “Alright, actually, having this mbership offers many benefits. If you need it, we can give you a free first month…”

W: “I don’t need online shopping, just cancel it for . You said earlier this is an annual mbership, right? It will automatically charge later, so cancel it!”

Scamr A: “… Please hold on.” ]

Seems a bit interesting, huh.

——Driven by curiosity, the students who looked up couldn’t take their eyes off the detailed conversation transcript.

Compared to the massive yet concise “case reports” Judge Chen just presented, Nan Zhubin’s detailed report is truly, subtly, covertly, secretly—

More likely to arouse curiosity.

Or, it’s the desire to peep at private matters… or rather, it captures the students’ attention to learn.

“First is the customary opening, using a relatively formal identity to create a certain level of trust. Scamrs always do this.”

Nan Zhubin pointed at the PPT: “But this scamr is more clever. Because generally, calls from scamrs preset scenarios requiring you to transfer money, like ‘a cri requires a bond paynt’, ‘to minimize fraud risk your funds need to be transferred to a safe account’, ‘a family mber is hospitalized requiring surgery fees’, etc.”

“In this case, throughout the entire conversation, the scamr never ntioned asking the victim to ‘transfer money’, the preset scenario involved having the victim complete so verification tasks through official apps and public platforms to ‘avoid losing money’. It wasn’t until the conversation ended that the victim realized they had been scamd.”

Nan Zhubin didn’t use so formal theoretical expressions, after all, this is a class, and imparting knowledge requires being as colloquial as possible.

He lightly tapped the laser pointer: “Let’s continue.”

[Scamr A: “Sorry, Mr. W, because your mbership is about to activate, it can’t be canceled now. We can waive the mbership fee for the first month, but due to promotional activities, we’ll automatically renew the mbership for the second month. You can log in and cancel it with custor service tomorrow, or we can contact you to cancel from the third month onward…”

W: “You cancel it for , I don’t care. This is your mistake. And you’re going to charge for the second-month renewal, right? How much?”

Scamr A: “It’s 98 yuan per month, but our coupons start at 100 yuan…”

W: “Oh, if my account doesn’t have that much money, will it automatically stop the mbership?”

Scamr A: “Well, this… uh, because it’s a diamond mbership, it might affect your credit rating.”

W: “… You cancel it for right now!” ]

Nan Zhubin stopped the second page of the PPT on the projector, watching as more than half of the students had their heads raised, with the rest looking up and down intermittently.

He scanned the room, pointing at one particularly engaged student leaning forward.

“This student, let’s assu you’re Mr. W, what kind of emotions would you have now?”

The student being pointed out blinked, seemingly a bit nervous, thought for a mont, and said, “I’d definitely be angry.”

Nan Zhubin asked, “Why’s that?”

“Because it’s the other side’s mistake, which caused a lot of trouble. Not only was my ti wasted, but they’re also saying they’ll automatically deduct fees and affect my credit.”

“And…” The student frowned, seemingly empathizing, “The other side isn’t even apologizing, they’re just saying so official words and even trying to mislead into accepting it, which is really annoying.”

Nan Zhubin nodded: “Very good, thank you, student.”

After signaling the student to sit down, Nan Zhubin pointed at the PPT transcript to begin his explanation.

“Actually… the scamr did ‘apologize’ here. But just like what this student ntioned earlier, the apology lacked sincerity, and the consequences only—serve to enrage people.”

“And that’s exactly the goal of these criminals.”

Nan Zhubin spread his hands, making a gesture of displaying sothing.

“In most of the fraud cases we study, scamrs usually choose a higher position to intimidate the victim into transferring money;”

“But this group of scamrs did the opposite. They elevated the victim to a higher position, taking on the identity of a custor service agent who made a mistake, to entice and enrage the victim.”

“In such cases, the victim might think they hold the upper hand. The ’98 yuan’ loss provides an opportunity, where so people might cooperate with the scamr to avoid the loss; and even if so don’t care about the ‘re 98 yuan’, they might, driven by their anger, actively push the conversation forward—to vent their anger, or out of so-called ‘pettiness’.”

“This is the first clever tactic of these criminals.” Nan Zhubin’s eyes darkened.

The atmosphere in the classroom beca more serious.

He clicked the laser pointer, switching to the next page of the PPT.