The sa scene as the dayti outpatient clinic appeared again. Patients with ergency numbers surrounded the doctor’s consultation room so tightly that not a single drop of water could get through. Each patient and their family mbers were waiting anxiously for the doctor.
So patients were in the midst of an episode, which only exacerbated the anxiety. They were even less patient than dayti outpatients. In their minds, waiting even one second longer might cost their life.
The patients’ dical records were piled into a small mountain on the doctor’s desk.
In reality, patients coming to the ergency room all had to go through triage at the nurse station first. The triage nurse would determine the severity and urgency of the patient’s condition. If a patient truly needed imdiate attention from a doctor, the nurse wouldn’t have them line up in the consultation room like an outpatient. Instead, the nurse would call the doctor directly.
It’s not that all patients failed to understand this protocol, but even if they did, when they or their family mbers got sick, their emotions beca uncontrollable. When people are emotionally charged, conflicts are very likely to erupt.
The entrance to the consultation room was a chaotic crush. Xie Wanying helped Teacher Xin painstakingly pave a way through, trying to maintain order among the patients.
Ergency room nurses were busy and had no ti to handle these minor issues like outpatient nurses did. Either the doctors dealt with it themselves, or the dical students on duty stepped in to do the job.
So patients and their family mbers left obediently after hearing the doctor was coming, waiting outside to be called. But a few others stayed glued in front of the doctor’s desk, arguing with a stance of "no one is backing down," completely ignoring whether the doctor was even present.
"I got here first, you guys can’t cut in line!" declared a woman in her forties, radiating the air of the Mistress of Extermination. She pressed her family mber’s dical record firmly against the pile of others on the doctor’s desk, ensuring no one else could move them.
"You claim you arrived first; does that make it indisputably true?" A man in his thirties, standing opposite the woman, retorted just as unyieldingly. Waving the handwritten number slip given by the nurse, he confidently presented his evidence. "Take out the number slip the nurse wrote for you, so we can compare and see whose number ca earlier."
"The doctor doesn’t recognize those slips," the woman raised her chin arrogantly, dismissing the man’s claim. "Who knows if you ran off after getting your number and then ca back to see the doctor, or maybe you picked up soone else’s discarded number slip. The doctor follows the order of the dical records placed here. That’s the most accurate way."
"I’m here for ergency treatnt—where could I possibly run off to? And why would I steal soone else’s number slip? I just saw you: you rushed in first to drop off your dical record, then went to get your number from the nurse. Don’t think I didn’t notice. What you’re doing is cutting the line on purpose!" The man grew more agitated as he spoke, his hand flailing wildly in the air.
Onlookers began to feel a bit wary, wondering if the two were about to get into a fight. The woman, however, seed utterly unafraid of the man’s gesturing as though he might throw punches. Puffing up her chest, she retorted, "Which eye of yours saw doing that? Do you have evidence? Do you expect people to believe what you say just because you’re running your mouth? Who do you think you are? Even leaders have to follow the principles I laid out here!"
Neither backing down, the two were like a pair of peacocks or roosters locked in a fight, unwilling to yield an inch to the other.
Witnessing the scene, the doctor’s head began to ache.
Weren’t they all here to see the doctor? Instead, they were more willing to waste their ti squabbling over who saw the doctor first. Wouldn’t it be better if they showed a bit of mutual courtesy? With orderly queues, the doctor could see patients one by one and finish much faster.
But human minds are peculiar. In situations like this, so people find it nearly impossible to calm down.
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